PRIVACY POLICY

The confidentiality of personal information is of utmost importance to PT Reyhan Putra Mandiri, doing business as RPM (“We”). We are committed to protecting and respecting the privacy of users (“You”) when accessing and using our services, including but not limited to www.remitpro.id (“Our Services”).

This Privacy Policy sets out the basic principles regarding how we use the personal information we collect and/or you provide (“Personal Information”). This Privacy Policy applies to all users of Our Services, unless otherwise specified in a separate Privacy Policy. Please read Our Privacy Policy carefully so that you can understand our approach and how we use such information.

This Privacy Policy covers the following:

  1. Personal Information We May Collect
  2. Use of Personal Information
  3. Disclosure of Personal Information
  4. Storage of Personal Information
  5. Your Rights
  6. Cookies Policy
  7. Acknowledgment and Consent
  8. Marketing Materials
  9. Changes to Our Privacy Policy
  10. How to Contact Us

By visiting and/or registering an account on Our Services, you and/or your parents, guardians, or custodians (if you are under 18 years old) accept and agree to the approaches and methods described in this Privacy Policy.

A. PERSONAL INFORMATION WE MAY COLLECT

We may collect Personal Information such as:

  1. Information you provide. You may provide information through electronic forms on Our Services or by corresponding via phone, email, and so on. This information includes information you provide when registering on Our Services, subscribing to Our Services, searching for products, participating in online discussions or other social media functions on Our Services, entering competitions, promotions, or surveys, and when you report a problem with Our Services. The information you provide may include your name, address, email address, phone number, financial and credit card information, personal description, photo, and other data. We may ask you to verify the information you provide to ensure its accuracy.
  2. Information we collect. For each of your visits to Our Services, we may automatically collect the following information:
    1. Technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
    2. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from Our Services (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
  3. Information we receive from other sources. We may receive information if you use other sites we operate or other services we provide. We also work closely with third parties (including, but not limited to, business partners, sub-contractors in technical services, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) (“Our Partners”) and may receive information from them. We will take reasonable steps to verify the information we obtain from other sources in accordance with applicable regulations.

B. USE OF PERSONAL INFORMATION

We use Personal Information in the following ways:

We may use personal information collected through our service sites to contact you regarding products and services offered by Us and/or Our Partners and otherwise to enhance your experience with Us and/or Our Partners. Personal information will not be sold or transferred in ways that violate applicable laws and regulations, except that we will disclose information we collect to government authorities or other authorized parties if required by applicable laws and regulations.

C. DISCLOSURE OF PERSONAL INFORMATION

We may share or disclose Personal Data with members of our business group, which includes branches and subsidiaries, as well as the main parent company and its subsidiaries. We may share Personal Data with third parties, including:

  1. Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.
  2. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men under the age of 40 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in Central Jakarta). We may use the personal data we have collected to comply with advertisers' wishes by displaying their advertisement to that target audience.
  3. Analytics and search engine providers that assist us in the improvement and optimization of Our Services.
  4. We may disclose information to third parties:
    1. In the event that we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets.
    2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
    3. If we are under a duty to disclose or share your data in order to comply with any legal obligation or to protect the rights, property, or safety of PT Reyhan Putra Mandiri, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

D. COLLECTION AND STORAGE OF PERSONAL INFORMATION

Personal information you provide to us may be collected by our partners on our behalf through the online platform services they provide to enable us to offer Our Services to you. We store the information collected on secure servers. All payment transactions on Our Services will be encrypted.

By submitting your Personal Information on Our Services, you agree to the transfer, storage, and processing that occurs on Our Services. We will take reasonable steps necessary to ensure that such Personal Information is treated securely and in accordance with this Privacy Policy and applicable regulations.

All Personal Information you provide will be stored by us: (i) as long as you remain a user of Our Services and (ii) for at least 5 (five) years from the date you stop using Our Services; or (iii) in accordance with the original purpose of collecting such Personal Information.

In situations where we provide (or you choose) a password that allows you to access certain parts of Our Services, you are responsible for keeping this password confidential. You are not permitted to share the password with anyone.

Please note that the transmission of information via the internet is not completely secure. However, we will do our best to protect such Personal Information. We cannot guarantee the security of data transmitted to Our Services; any transmission is at your own risk. Once we receive your Personal Information, we will use strict procedures and security features to prevent unauthorized access.

E. YOUR RIGHTS

You may request the deletion of your Personal Information on Our Services or withdraw your consent for any or all collection, use, or disclosure of your Personal Information by giving us reasonable written notice through the contact details listed in section J of this Privacy Policy. Depending on the circumstances and nature of your request, you must understand and acknowledge that after such withdrawal of consent or request for deletion, you may no longer be able to use Our Services. Withdrawal of your consent may result in the termination of your account or contractual relationship and transactions with us, with all rights and obligations arising therefrom fully met. Upon receiving notice to withdraw consent for the collection, use, or disclosure of your Personal Information, we will inform you of the possible consequences of such withdrawal so that you can decide whether you still wish to withdraw consent or not.

You may request access to and/or correction of your Personal Information held by us by contacting us at the details provided below.

Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers, and other affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

F. COOKIES POLICY

When you use Our Services, we may place a number of cookies on your browser. Cookies are small digital files containing letters and numbers that we store on your browser or the hard drive of your computer with your consent. Cookies contain information that is transferred to your computer's hard drive.

Cookies may be used for the following purposes: (1) to enable certain functions, (2) to provide analytics, (3) to store your preferences; and (4) to enable ad delivery and behavioral advertising. Some of these cookies will only be used if you use certain features, or select certain preferences, while some cookies will always be used.

We use cookies for the following reasons:

  1. Cookies are required for the operation of Our Services. This includes, for example, cookies that enable you to log into secure areas of Our Services, use a shopping cart, or use e-billing services.
  2. Cookies allow us to recognize and count the number of visitors and to see how visitors move around Our Services when they are using it. This helps us to improve the way Our Services work, for example, by ensuring that users find what they are looking for easily and accurately.
  3. Cookies are used to recognize you when you return to Our Services. This allows us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  4. Cookies record your visit to Our Services, the pages you have visited, and the links you have followed. We will use this information to make Our Services and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  5. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can delete cookies by using the clear data function on your web browser that allows you to refuse the setting of all or some cookies. However, you may not be able to access all or parts of Our Services.

G. ACKNOWLEDGMENT AND CONSENT

By agreeing to the Privacy Policy, you and/or your parents, guardians, or custodians (in the event you are under 18 years old) acknowledge that you have read and understood this Privacy Policy and agree to all its terms. In particular, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring, or processing your Personal Information in accordance with this Privacy Policy.

In the event you provide Personal Information relating to other individuals (such as Personal Information relating to your spouse, family members, friends, or other parties) to us, you represent and warrant that you have obtained consent from such individuals for, and hereby consent on behalf of such individuals to, the collection, use, disclosure, and processing of their Personal Information by us.

H. MARKETING MATERIALS

We and Our Partners may send you and/or your parents, guardians, or custodians direct marketing, advertising, and promotional communications through web browsers, mail, phone calls, short message services, email, and/or other messaging applications (“Marketing Materials”) if you have agreed to subscribe to our mailing list, and/or agreed to receive marketing and promotional materials from us. You may choose not to receive such marketing communications at any time by contacting us through the contact details listed in section J of this Privacy Policy. Please note that if you opt-out, we may still send you non-promotional messages, such as receipts or information about your account.

I. CHANGES TO OUR PRIVACY POLICY

Any changes we make to Our Privacy Policy in the future will be published on this page and, where appropriate, notified to you by email and/or other appropriate means. Please check back frequently to see any updates or changes to Our Privacy Policy.

J. HOW TO CONTACT US

If you have any questions regarding this Privacy Policy or wish to access and/or correct your Personal Information, please contact us at customer.support@remitpro.asia.